If you cannot access the pretests the most likely reason is that you are logged into your parent account rather than your child's pupil account. The pretest tests can only be accessed from a pupil account.

Sign out of your parent account and sign back in to your child’s pupil account. You should now have access to your pretests.

If this is not the case it may be that the pretest pack has not yet been allocated to the pupil account.

To do this go to the ‘Manage pupils’ page.

Next to the appropriate child click on the green ‘+’ button to increase the number of packs allocated to the child.

If you log out of your parent account and log back into your child’s pupil account you should find the tests in the ‘My pretests’ area.